Frequently Asked Questions
What services do you offer?We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.
How do I get started?Start with a Fit Kit
If you’re unsure of your nail size, we recommend ordering a Fit Kit first. It helps you find your perfect fit for future orders.
Order your Set
Once you know your size, simply choose your favourite design, select your size, and place your order. We’ll handcraft your set and ship it to you.
What makes you different?We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
Each Set is handmade to order with care. Orders are processed within our stated production timeframe before shipping. Due to the custom nature of our products, returns and exchanges are limited.
For full details on processing times, shipping, returns, and refunds, view our complete shipping & returns policy.
How do I apply and remove my press ons?Applying and removing your Outréa press-ons is quick and easy with the right preparation. Our step-by-step guide will show you how to achieve a secure, salon- quality application while keeping your natural nails healthy during removal.
Shipping & ReturnsGet in TouchWhether you need help choosing the perfect set or have a question about your order, we’re here to assist. Reach out to us, and we’ll get back to you as soon as possible, typically within 1-2 business days.