Frequently Asked Questions
What does Outréa offer?
Outréa offers handcrafted press-on nail sets, ready-to-wear collections, and custom-designed sets created just for you. Each set is carefully made by hand and designed to give you a salon- quality look you can apply at home.
How do I get started?
Start with a Fit Kit
If you’re unsure of your nail size, we recommend ordering a Fit Kit first. It helps you find your perfect fit for future orders.
Order your Set
Once you know your size, simply choose your favourite design, select your size, and place your order. We’ll handcraft your set and ship it directly to you.
What makes you different?
Every Outréa set is thoughtfully handmade to order using premium soft-gel tips and carefully selected Asian nail products.
Designed to feel personal—not mass-produced —each set includes 5 additional nails, giving you backups if one becomes lost or damaged.
With proper application and care, your Outréa nails can be worn and enjoyed again,
How do I apply and remove my press-ons?
Applying and removing your Outréa press-ons is quick and easy with the right preparation. Our step-by-step guide will show you how to achieve a secure, salon- quality application while keeping your natural nails healthy during removal.
Shipping & Returns
Each Set is handmade to order with care. Orders are processed within our stated production timeframe before shipping. Due to the custom nature of our products, returns and exchanges are limited.
For full details on processing times, shipping, returns, and refunds, view our complete shipping & returns policy.
Get in Touch
Whether you need help choosing the perfect set or have a question about your order, we’re here to assist. Reach out to us, and we’ll get back to you as soon as possible, typically within 1-2 business days.